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Many Apple properties work only after repeated attempts

Since around two weeks, many requests to Apple properties (App Store, Apple Music etc.) fail resulting in “Connection to App Store failed” messages, podcasts that won’t download etc. 

The logs do not show any blocked requests. Enabling or disabling blocklists and other features seem to have no real effect. Explicitly whitelisting tens of Apple (sub)domains also does not solve the problem.

If a site or service fails to load, I retry many times. Sometimes by the 5th, sometimes by the 50th try the requests succeeds. Sometimes even retries do not help.  

One method that always works is disabling NextDNS. From that moment onwards, requests to Apple services resume to work immediately. 

On Reddit I’ve seen multiple people reporting the same issue: https://reddit.com/r/nextdns/comments/vqi7zz/issues_reaching_apple_services_like_app_store/

52 replies

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    • rediguana
    • 9 mths ago
    • Reported - view

    Only recently started using NextDNS in the past few days and having exactly this problem. Blocks don't show in logs, but a lot of Apple services are blocked. Have tried whitelisting apple domains. Any updates on a resolution to this problem? I've found the only reliable solution is to point the network DHCP DNS servers back to Cloudflares (1.1.1.1, 1.0.0.1).

      • rediguana
      • 9 mths ago
      • Reported - view

      I take my comment back. It turns out that I had blocked India in my firewall, which is where New Zealand appears to be served from by Apple. By unblocking India, NextDNS now appears to be working correctly.

    • Agi_Ga
    • 7 mths ago
    • Reported - view

    Is there any update on that topic? For me I do have this issues as well. Changing DNS profile does solve it immediately and/or several attempts also... But quite annoying. 

    Also tried out AdGuard DNS - it does have the same issues! Nothing within query logs is blocked but the issues are still there.

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