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NextDNS blocks Banking App

Hi, I'm located in Pakistan and recently when switch my bank and tried together with nextdns it didn't work. Everything is working fine and app itself shows no internet connection. 

I searched though logs but everything is whitelisted i.e. bank urls.. ASAP i switch to private dns to automatic or off, application works fine. I've issue on both Android and iOS app. URL whitelisted as well but still facing issue. I've checked it uses india dns server may be that's why blocked, tried to change dns location as well. Nothing found for this situation. 

How i can resolve this issue? 

11 replies

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    • Raoni_Queiroz
    • 1 yr ago
    • Reported - view

    Im having the same issue, this is the only reason i stopped using Nextdns, i was glad paying it monthly until i found this problem.

      • Hey
      • 1 yr ago
      • Reported - view

      Raoni Queiroz You could try turning off DNS Rebinding and try without any filters to see if that works, if it works, you can turn the filters back on and see if it works with a lighter filter.

      Other than that though, DNS shouldn't exactly cause issues as it only tells the apps/sites where to go.

    • John_Chief
    • 1 yr ago
    • Reported - view

    It would be helpful to send screenshots from the logs. Activate NextDNS, go to your bank/app, try to use it. Then go to the NextDNS dashboard and make screenshots of the logs. Maybe we could figure out what’s happening. Which bank and App as affected? 

    • Haider_Khan
    • 1 yr ago
    • Reported - view

    I started using nextdns 2 days ago, and it works really good. Just noticed today it won't work with one of my banking apps. 3 of the 4 banking apps work, 1 doesn't. The bank app in question is UBL (just like the OP I also live in Pakistan). Turned off private dns in phone settings and app started working again. Turned it on again and it won't. I've checked the logs, app is already allowed, I still went and added the mobile app domain to the allowed list, still didn't fix the issue. Anyone got any ideas on how to fix this?

      • Shafiq
      • 1 yr ago
      • Reported - view

      Haider Khan It would help if you provide with the logs. 

      • Haider_Khan
      • 1 yr ago
      • Reported - view

      Shafiq https://ibb.co/YyH8bxj

      • John_Chief
      • 1 yr ago
      • Reported - view

      Haider Khan adding the domain isn’t enough many times. Often there are other servers they connect to. It can have completely different names.  As long as you do t provide logs, this topic might just be a waste of time, as we have no clue what to tell you.

      • Hey
      • 1 yr ago
      • Reported - view

      Haider Khan Can you try turning off DNS Rebidning protection and the filters completely to see if it functions that way?

      • Haider_Khan
      • 1 yr ago
      • Reported - view

      Hey I turned off all the filters on the security tab, still app doesn't work.

      • Hey
      • 1 yr ago
      • Reported - view

      Haider Khan It could be many factors but if it doesn't work without anything turned on, it could be something silly with how the app is developed, btw as you've turned off the security features, I'd heavy recommend you turn them back on as you've tested to see if it works or not without them and they're an additional layer of protection. 

    • RehannAli
    • 6 mths ago
    • Reported - view

    So, I have adding comment after year and there is no luck and I automate the settings using tasker. I can't disable completely, so I switch to AdGuard DNS while using UBL app and switch back to NextDNS. This automation helps me to use app. 
    I still don't get it, I can use it with AdGuard DNS and unable to use it while on NextDNS. While on NextDNS, it says there is no internet connection.

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