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What to do when a website doesn't fully work

So what's the generic troubleshooting process supposed to be when you're using a legit website and clicking a button or progressing through a flow doesn't work.

Here's what I tried  in the last couple days where that the "privacy" filter (default NextDNS one) was blocking a tracker or analytics lookup which the specific website I was using required in a way that didn't allow me to proceed. I looked at the JS console and i saw some things not working. The logs aren't such that it's easy to tell what was specifically the problem since of course the URLs aren't related to the site you're visiting. But I just removed the entire filter/blocklist and tried again in a minute or two.

It worked. So now i'm wondering, where do i go from here? I don't want to leave it with NO blocklist. But I don't want to add a blocklist that stops things from working. What's a person supposed to do exactly?

4 replies

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    • Chris.6
    • 3 yrs ago
    • Reported - view

    The only option you have is looking at the logs (stream) and testing blocked URLs with the allowlist feature. 

    • Ruby_Balloon
    • 3 yrs ago
    • Reported - view

    If you're focused on ad blocking that doesn't block functionality then I recommend using the oisd blocklist only

      • Timothy_Martin
      • 3 yrs ago
      • Reported - view

      Greg B. 

      thanks! I switched to osid and things do seem to work. I was worried since it had so many more domains listed in it. 

      • Pro subscriber ✓
      • DynamicNotSlow
      • 3 yrs ago
      • Reported - view

      Timothy Martin the dev is one from few or even the only one who really care about website functionality.

      He uses his own whitelist: oisd | excludes

      So the numbers don't matter. It's how they're used.

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Content aside

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