Citizen App Subscription Blocked?

Hi there! 

I recently started protecting my home network with NextDNS. I noticed that it’s preventing the Citizen app from recognizing my subscription. My Citizen account shows I will renew in March 2025, so it knows I’m paid up. But the plus features are disabled. If I connect to citizen using my cell connnection (no NextDNS coverage) it works as intended and Citizen recognizes I am a subscriber, so it’s definitely my home network  

Do you happen to know what tracking Citizen is using that nextDNS thinks is malware and how to configure NextDNS so it allows Citzen to work?

many thanks!!