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MacOS client 1.4.3 doesn't start at login on MacOS 10.15.x

Hello, I've enabled the option to start at login, but if I restart my laptop, the client is not started automatically. Can you fix this, please? Thanks

6 replies

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    • Andrea_Grandi
    • 4 yrs ago
    • Reported - view

    Is it possible to have some sort of reply to this issue, please?

    • olivier
    • 4 yrs ago
    • Reported - view

    Please try uninstalling the app, reboot the install again.

    • Andrea_Grandi
    • 4 yrs ago
    • Reported - view

    Hi Olivier Poitrey and thanks for your reply.

    I did the following:

    1. Uninstalled the app
    2. Restarted my Mac
    3. Installed the app again
    4. Configured with my ID and enabled boot at login
    5. Restarted my Mac again to check if it worked

    It did not work: the app didn't start at next login

      • If in doubt, ask someone to help!
      • Terry_Webbs
      • 4 yrs ago
      • Reported - view

      Andrea Grandi 

      Do you have NextDNS showing in your network settings?

      and is the connect on demand box ticked? 

      Check your network card settings to make sure they are showing
      the same  DNS server settings as that of your router IP address (for example: 192.168.1.1) 

      • Andrea_Grandi
      • 4 yrs ago
      • Reported - view

      Terry Webbs hi Terry. I can confirm the first screenshot is exactly like my configuration.

      About the second one: I don't have an ethernet but a Wifi, anyway I can still manually check the DNS settings in Advanced section and it's "correctly" (for my usage) set to 192.168.1.109 which is my PiHole IP address. The PiHole is also a DHCP. If/when I deactivate NextDNS, the hosts are being resolved by PiHole.

      By the way I don't get how the network configuration is related to an app that is supposed to start at boot and it doesn't. Is it clear that I expect the app to open after login (like many other apps do: Docker, pCloud, PIA VPN, etc....) but it doesn't?

      Thanks

      • If in doubt, ask someone to help!
      • Terry_Webbs
      • 4 yrs ago
      • Reported - view

      Andrea Grandi 

      Probably no relation  at all but it’s always a good idea to check to make sure the bare essentials are in place  !

       I had issues with the app second time round and my DNS wasn’t set correctly, may Mac was still holding on to an old DNS configuration. 

      The only other thing I can suggest you try is completely removing the app and any other associated files by manually searching for anything related to the app and removing it from all the library folders !

      then try reinstalling again ...

      Sorry I can’t offer much more assistance.

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