Videos on online news portals blocked / no information in the logs

Hi there,

I recently had to add a domain to the allowlist because I couldn't track down what was causing the webpage not to work properly.

This happened to online newspaper / news article websites that provide also videos within the article if such exists. The website could have been displayed, and noticeably, there weren't any ads. Unfortunately, there often was no play button on the video thumbnail, or if you could click the play button, you just got a black video frame without anything playing.

One example: https://www.blick.ch

Another one: https://www.20min.ch

Both are Swiss newspapers. I wasn't able to find out what's being blocked by NextDNS that the video is not working / loading. After adding the website domains to the allowlist, after some minutes, all was fine.

Is there any possibility of having some debugging logs enabled or so in the nextDNS web admin console?

Thanks!

Best regards,

Karl