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Billed Twice This Month

I have been billed twice this month. I’ve posted here as I’m not sure where to raise a request from within my.nextdns.io. Please help me to resolve this.

2 replies

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    • iOS Developer
    • Rob
    • 3 mths ago
    • Reported - view

    I had the same issue this month and got it resolved by mailing billing@nextdns.io (and then sending them a DM a few days later because I got no response).

    Heads up: they refunded the second payment, but that (automatically?) disabled all Pro functionality. I had to contact them again, after which the first payment also got refunded and I could start a new subscription.

      • MajorTom
      • 3 mths ago
      • Reported - view

       In all honesty. I spend a considerable amount of time now with NDNS and still don't get things working as supposed to be (DNS still leaks, DDNS cant be setup, ...) and looking into the community discussions and bugs it appears this solutions isn't the brightest candle on the cake. Reading this, convinces me finally. 😂 (to run)

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Content aside

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