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Certain websites are blocked, but only via DoH

Struggling with an issue where I am noticing that certain websites are being blocked by NextDNS, but only if the DoH is being used. I have NextDNS setup on my router acting as the WAN DNS servers, but in Firefox (and Chrome) I have enabled DoH and have inputted my custom NextDNS URL. In this case I can't access HomeDepot.com. If I disable DoH and have Firefox(and Chrome) fallback to non DoH, HomeDepot loads just fine. Also, if I check the logs the request for HomeDepot shows up as not blocked and I even have it on my allow list, but the connection continues to times out.

https://nextdns.io/diag/62e07f10-b9ab-11ee-b1f0-0d27155de1ae

12 replies

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    • NextDNs
    • 9 mths ago
    • Reported - view

    Please make sure the router is « IP linked » correctly to the same profile.

      • Kraze
      • 9 mths ago
      • Reported - view

      IP shows linked with a green checkmark box

      • NextDNs
      • 9 mths ago
      • Reported - view

       what about the status without DoH enabled.

      • Kraze
      • 9 mths ago
      • Reported - view

      Even when not using DoH it still shows linked.

      • NextDNs
      • 9 mths ago
      • Reported - view
       I’m more interested by the general status as the top of the setup page.
      • Kraze
      • 9 mths ago
      • Reported - view

      Below is the banner at the top of the page with DoH is switched to someone else.

      This device is not using NextDNS.

      This device is currently using ”Cloudflare” as DNS resolver.

      This is what it says when I disable it and fallback to my routers DNS.

      All good!

      This device is using NextDNS with this profile.

      • NextDNs
      • 9 mths ago
      • Reported - view

       can you please disable doh altogether so you are in the case if using the dns provided by the router?

      • Kraze
      • 9 mths ago
      • Reported - view

      Alright, It's disabled now.

      • NextDNs
      • 9 mths ago
      • Reported - view

      and what is the status in that state?

      • Kraze
      • 9 mths ago
      • Reported - view

      The website loads just fine. Which is where I'm getting confused. With DoH on some websites refuse to load, and when disabled they start loading again.

      • NextDNs
      • 9 mths ago
      • Reported - view

       this is what I am trying to understand. In that goal I would need you to give me the status of the setup page when DoH is disabled.

      • Kraze
      • 9 mths ago
      • Reported - view

      Apologizes, I thought I had mentioned that. When I have DoH disabled the status on page goes too..

      All good!

      This device is using NextDNS with this profile.

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Content aside

  • 9 mths agoLast active
  • 12Replies
  • 276Views
  • 2 Following