NextDNS Hard down with no support?

Next DNS servers are unreachable. My dashboards have load times like the days of dialup are back. Half of the internet is down and can't resolve. This is unnacceptable. 

■ vultr-dal         15 ms  (anycast1, ultralow1)
  oplink-hou        21 ms
  smarthost-mci     25 ms
  zepto-mci         25 ms
  vultr-atl         33 ms
  vultr-chi         38 ms
  hydron-clt        47 ms
  anexia-dal       211 ms  (anycast2)
  anexia-atl        error
  anexia-chi        error
dns2.nextdns.io error (ultralow2)