Is NextDNS trustworthy? Where is your legal contact?
I was testing NextDNS a lot and implementing it in different scenarios and it really looks like a great technical implementation with lot's of thoughts and skills. Actually I love it!
That being said, there is a massive downside.
I was also about to spread the word about it, but then I wondered: who am I actually recommending? NextDNS is not only hiding DNS lookups from providers, but also contact information and legal information to it's community! Whom to blame, if suddenly NextDNS is starting reselling your information?
There is no legal contact on the webpages, no phone number, no owner information (besides two claimed names). I even ordered a paid plan, but one doesn't get a formal invoice.
What's going on here?
Is this really a trustworthy company?
Ah! I was missing the download button! Thank you!
So this is the corporate address.
2810 N Church St PMB 73778
Wilmington DE 19802-4447
But I was really puzzled, why it's so much hidden, and the policy is short, which is good, but likely incomplete eg considering GDPR.
If I compare NextDNS with Cloudflare service and their description of how stuff works: there is a lot more transparency. If I may make a suggestion: please enhance your website to make it look more like a real corporate website and become more transparent, too.
This is a privacy product, so information and transparency are IMHO key.