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Query counts not changing

I've recently noticed for almost 5 days now that the query counts under my account for nextDNS has stopped at 59000 / 300,000

Under setup it says clearly with a green symbol "All good!. This device is using NextDNS with this profile"

I disabled the DNS boost, and enabled it, but the number of queries still has not changed for several days now, holding at 59,000.

I have nextdns enabled on my Mac laptop and my Android phone with the same account.

How do I know or trust that the number of queries are accurate? 

Thanks

3 replies

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    • Lucas.31
    • 4 days ago
    • Reported - view

    Hi, I'm having the same problem.

    I also get the impression that the logs aren't being deleted on schedule there's a slight delay. Maybe this was already the case before, but I had never noticed it before.

    It's not a configuration issue: the DNS is working, and the blocking is working just fine. It's related to NextDNS. I just hope there won't be a sudden catch-up without warning...

    but yes, one might wonder if it’s also blocked at the infrastructure level or if it’s simply a display bug. I actually think they’re blocked for server-side maintenance right now, but that’s just a guess.

      • George.26
      • 4 days ago
      • Reported - view

       Thanks for sharing. I hope next DNS team will read this and comment on it, because trust and confidence are built on seamless, error-free operations. When even a minor flaw appears, it usually serves as an early indicator of a deeper, systemic problem.

    • markussinger
    • 18 hrs ago
    • Reported - view

    Hi, I’m experiencing exactly the same issue.

    My account query counter has been stuck at around 55,000 / 300,000 for several days and does not increase anymore.

    At the same time, Analytics continues to record queries normally and currently shows 280,375 queries, so NextDNS is definitely still being used. Filtering and blocking also work normally, and the Setup page says that my device is correctly using my NextDNS profile.

    I am using NextDNS on an iPhone 17 Pro Max with the iOS app.

    Since the free plan is limited to 300,000 queries per calendar month, the frozen account counter is particularly problematic because I currently have no reliable way of knowing how much of my monthly quota I have actually used.

    So this does not appear to be an isolated issue. It would be helpful if the NextDNS team could confirm whether this is only a display/counting problem or whether there is currently a server-side issue.

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