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Windows 10 App Setup Problem

Screenshot 2021-07-31 140305

I have installed the NextDNS App on a Win 10 computer and verified it is enabled. 

(1)  The NextDNS dashboard states "This device is using NextDNS with no configuration" even though I have added the configuration id in the app settings.

(2) When I check the logs, I do not see any activity I can trace back to this computer at all.

My other Apple devices (iOS native profile and MacOS app) and other IoT devices (added 45.90.28.78 and 45.90.30.78. to the IPv4 router settings) are working just fine.

Checking the Win10 network settings, I see both my home network and a new unidentified network linked to NextDNS (see attached screenshot). Is there something wrong here?

3 replies

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    • Ruby_Balloon
    • 2 yrs ago
    • Reported - view

    Did you make sure to enter your config id post-setup?

    • pamaurel
    • 2 yrs ago
    • Reported - view

    Yes 'configuration id' associated with my profile has been populated, and 'report device name' is checked.

      • Ruby_Balloon
      • 2 yrs ago
      • Reported - view

      Paul have you made sure there's no leading or trailing spaces in the configuration id field?

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