Password reset mail not being delivered.

I am not able to login to my nextdns console and password reset emails are not being delivered.

I recently bought one year subscription.

Can someone help?

- losnad
- yesterday
- Reported - view
I just tested it and I received the reset email immediately.

Be sure to enter the correct email address you created the account with and also check in the junk emails too.
- kk1
- yesterday
- Reported - view
Looks like I am not sure what email address I used. how do I recover it. I've transaction on my credit card.
- losnad
- yesterday
- Reported - view
Use the search function in your email and look for NextDNS, if you find it you will see on which address it was sent. Some can even look for some deleted emails.

If nothing is found send a PM to NextDNS account with the ID from the encrypted DNS link or the profile you get on test.nextdns.io
- kk1
  
  14 hrs ago
  
  Reported - view
  could you guide me how to send PM? Not sure if I can send ouput of clicking that hyper link here. Can I send you payment card transaction?
- kk1
  
  14 hrs ago
  
  Reported - view
  sorry I could not find much in my mail search but I do have transaction in my account
- losnad
- 3 hrs ago
- Reported - view
You send /talk with @NextDNS, I'm a user.

See here how (you have the NextDNS account in the comments there also) : https://help.nextdns.io/t/m1yymk6?r=h7yy1fl#h7yy1fl

Content aside