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Every day lost connection

I do not why, every single day, there is an interraption. Couple of minutes.... every single day... I do not be able to identify reason. For a couple of minutes all devices on wifi lose internet connection. I'm paying annual fee. So it is very frustrating. I try to disable lists of privacy and some security switch and control but no way. Some suggestion please?

Thanks

Gianmario

3 replies

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    • losnad
    • 10 hrs ago
    • Reported - view

    You pay the fee for unlimited queries and nothing more. 

    You don't know why but you believe it's because of NextDNS, which is wrong, there is absolutely no way NextDNS service it's going down every single day, in fact since I use it (maybe 7 years) it never fail even once. 

    You don't need to change the settings in the configuration blindly, if you don't see anything important / needed being blocked there is no point, even in this case you can add what is being blocked to the Allowlist. 

    If the interruption occur every day at the same time maybe the router is configured to restart, check the settings. Or maybe it is your internet provider. 

    You can try to use NextDNS without the ID / configuration or even to try to set a different DNS and see what happens. If you still have interruption you now know it has nothing to do with your account or configuration. 

      • Gianmario_Sale
      • 8 hrs ago
      • Reported - view

       Not at the same time, could happen in the morining or afternoon whitout any apparent reason. Provider does not have any responsability. Infact if I set static common DNS like Google nothing happen and DNS connection is stable and internet goes fast. I set static DNS into the Vodafone router with my ID defined and with this nextDNS server happen that the Wifi icon sometime present, for example an exclamative mark instead of double arrow on mobile phone Android and I am not able to navigate. All devices too. This happen for a couple of minutes and after the icon become already normal with double arrow and the navigation is already available. I can't understand by the logs what could be happened. What is the specific event which block resolution or cause a DNS probe.

    • losnad
    • 7 hrs ago
    • Reported - view

    https://help.nextdns.io/t/g9y1j4f?r=60y1j4d#60y1j4d

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