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2FA

I was using 2 factor authentication for Google authenticator, I had to format my old phone. After reinstalling the software all my authentication accounts were deleted. I don't have a recovery code either. How can I recover my account? Please help me..

7 replies

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    • Coral_River
    • 2 yrs ago
    • Reported - view

    I don't know how to regain access to NextDNS account, but I recommend you the below article so you will have back up next time:

    How To Back Up The Google Authenticator App
    https://passwordbits.com/how-to-back-up-the-google-authenticator-app/#more-1253

    • Calvin_Hobbes
    • 2 yrs ago
    • Reported - view

    If you’re going to start over, forget Google Authenticator and use Authy.   It has backups, can sync with multiple devices and runs on  just about every platform 

      • Coral_River
      • 2 yrs ago
      • Reported - view

      Calvin Hobbes 

      The article includes information about apps, which can replace Google Authenticator: Authy, Microsoft Authenticator, Aegis, 2FAS.  There is also link to Authy tutorial: 

      How To Use Authy on Desktop and Mobile
      https://www.youtube.com/watch?v=tmnS821wCyc

    • g70p
    • 2 yrs ago
    • Reported - view

    yep! No way to get that from google Authenticater unless you have a backup. Meanhile a feature request to login with 3rd partie services would overcome this problem. Loging in with google acct. or facebook acct. bypass autheticator's code. Fortunaly theres no autorenewal on paid plans :D

      • iOS Developer
      • Rob
      • 2 yrs ago
      • Reported - view

      Neo I hope they will add Passkey and YubiKey support as well (way better than TOTP).

      (I’ll submit a suggestion)

    • User_Name.1
    • 2 yrs ago
    • Reported - view

    Go to your google drive and check the backup section to see if it backed up google authenticator. To restore that backup you need to factory reset the phone and restore the backup from the initial setup screen. Also use something like Aegis instead

    • losnad
    • 2 yrs ago
    • Reported - view

    https://help.nextdns.io/t/35hfbdv/unable-to-login-to-account

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