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Customer support?

How do I get support as a customer (I'm on the Pro plan)?

If this is all there is (posting publicly), my question is: are there any safeguards in place which make it so that only I can use my nameservers?

Also, is there really no private support?

3 replies

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    • Calvin_Hobbes
    • 2 yrs ago
    • Reported - view

    Everyone uses the same name servers.   Your configuration ID is what keeps your useage and settings private.   Community support (right here), is the primary support.   

    • Mark_Mercado
    • 2 yrs ago
    • Reported - view

    What do you mean by "my configuration ID" -- do you mean my "Linked IP"?

Content aside

  • 2 yrs agoLast active
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