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Not getting any PW reset emails, not in junk.

I've been trying for 4 days to get a password reset email sent.

It is not in my junk folders locally or with mailroute.com which I also use for filtering spam. Any help?

7 replies

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    • Pro subscriber ✓
    • DynamicNotSlow
    • 2 yrs ago
    • Reported - view

    Did you use the same email address which you enter at registration?

      • EK_Hall
      • 2 yrs ago
      • Reported - view

      DynamicNotSlow Yes, the same

    • ericafterdark
    • 2 yrs ago
    • Reported - view

    I have the same problem now. Is there a way to reach out to the staff?

    • NextDNs
    • 2 yrs ago
    • Reported - view

    Please send me your account email in PM.

      • ericafterdark
      • 2 yrs ago
      • Reported - view

      NextDNS thanks for looking into it. Turned out to be my mistake.

      • Roger_Wright
      • 2 yrs ago
      • Reported - view

      Mango Tiger Highly suggest using a password manager (like Bitwarden) to avoid this issue once and for all.

    • Vertical_Frog
    • 2 yrs ago
    • Reported - view

    hello,

    i just reconfigured my 2FA and was able to input my working password.

    I logout, and it says my password did not match. I have my password saved in a password manager.

    I am not getting any reset password link email.

Content aside

  • 2 yrs agoLast active
  • 7Replies
  • 99Views
  • 5 Following