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IPV6 dns server connecting to Hong Kong instead of Toronto

Hi,

I am experiencing an issue where instead of connecting to Toronto server, it's connecting to Hong Kong (I am in Toronto). The primary server connects to Hong Kong, and secondary to Toronto, so its making my ping rates over 203ms.

I ran a diagnostic and ping.nextdns.io shows:

■ zepto-hkg (IPv6)       214 ms  (primary)

Can you look into this issue? I keep having so many problems with ipv6 the past few months, connecting to servers that are on the other side of the world (last one was sao paolo).  It was ok for a few weeks but issue came back.

nextdns.io/diag/a9a06460-4e60-11eb-8974-6b35ab3ab88a

5 replies

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    • olivier
    • 3 yrs ago
    • Reported - view

    Can you please try again?

      • JdM
      • 3 yrs ago
      • Reported - view

      ok its working fine now - usually every 2 weeks it connects to Sao Paolo or Hong Kong. Hopefully it's resolved permanately . Been supportive with a paid sub since the beginning.

      • JdM
      • 3 yrs ago
      • Reported - view

      Olivier Poitrey so now it's connecting to Singapore with a 293 ms response.

      Is anyone else in Toronto having these issues or is it just me?

      • JdM
      • 3 yrs ago
      • Reported - view

      I can disable ipv6 on my router, but not on my phone - when using mobile data, it will connect to ipv6 primary server such as Singapore (Or Hong Kong, or Sao Paulo). Is their anything I can do to resolve this?

    • JdM
    • 3 yrs ago
    • Reported - view

    ok disabled ipv6 for now on router. In contact with support. <end>

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