This device is using NextDNS with no profile

carlos.3
6 mths ago
14replies

Hello all,

I am getting this error all of the sudden. Nothing has changed on my end. I have reconfigured everything from scratch, same issues.. I have always registered with DNS servers and link your IP. No access to App.

If I switch to a different IP and link it, it all works. Going back to my network IP, fails.

I see this has been reported many times before, no real solutions from searches.

PS: I Cannot believe there is no even email support for paid customers.

- Andre85
- 6 mths ago
- Reported - view
I’ve noticed the same on my iPhone. It’s really weird. Sometimes it’s working just fine, and all of a sudden it stops working again. For example if I switch from wlan to mobile it’s working. After a few minutes I have the no profile error. If I switch now back to wlan it’s working again.

I’ve recreated and reinstalled the profile already, didn’t help either.

Having this issue since today.
- NextDNs
  
  6 mths ago
  
  Reported - view
  What do you both get for https://test.nextdns.io from your device with the profile enabled.
- Andre85
  
  6 mths ago
  
  Reported - view
  just tried it again - nextdns was working, after two min again the issue that no profile is used.
  
  { "status": "ok", "protocol": "DOH", "client": "37.80.193.45", "srcIP": "37.80.193.45", "destIP": "194.45.101.249", "anycast": false, "server": "zepto-fra-1", "clientName": "unknown-doh", "deviceName": "Andres iPhone", "deviceModel": "Apple iPhone14,5" }
- NextDNs
  
  6 mths ago
  
  Reported - view
  when it is working, does the output of this URL changes? Are you sure you are configured with a DNS configuration profile? The clientName field should say "apple-profile" when it is configured this way.
- NextDNs
  
  6 mths ago
  
  Reported - view
  did you create the profile on https://apple.nextdns.io?
- Andre85
  
  6 mths ago
  
  Reported - view
  NextDNS yes I did.
  
  that’s the output while it’s working
  
  { "status": "ok", "protocol": "DOH", "profile": "fp64451fae2dfcc5f7", "client": "my ip", "srcIP": "my ip", "destIP": "217.146.22.163", "anycast": false, "server": "anexia-fra-1", "clientName": "unknown-doh", "deviceName": "Andres iPhone", "deviceID": "F9T4Q", "deviceModel": "Apple iPhone14,5" }
  
  Can you maybe edit out my IP on above post? For some reason I can’t edit that post anymore :(
- NextDNs
  
  6 mths ago
  
  Reported - view
  please try again, it should be fixed now

Daniel.13
6 mths ago
Reported - view

I would like to note that I have also had the problem since today, without having changed anything in the configuration. Among others, an iPhone and a Mac mini are affected. Both show the same error. If I leave the Wifi and go online via the mobile network, it works - at least for a while. Both devices have loaded the configuration file created via https://apple.nextdns.io/.

Output when it doesn't work:

{
    "status": "ok",
    "protocol": "DOH",
    "client": "2003:e7:1720:cd00:1525:f0bf:XXXX:XXXX",
    "srcIP": "2003:e7:1720:cd00:1525:f0bf:XXXX:XXXX",
    "anycast": false,
    "server": "zepto-fra-1",
    "clientName": "apple-profile",
    "deviceName": "XXXX",
    "deviceModel": "Apple iPhone14,3"
}

And when it's working:

{
    "status": "ok",
    "protocol": "DOH",
    "profile": "fp08b550eb1bead287",
    "client": "2a01:598:91b1:ab9d:e5e2:384b:XXXX:XXXX",
    "srcIP": "2a01:598:91b1:ab9d:e5e2:384b:XXXX:XXXX",
    "anycast": false,
    "server": "anexia-fra-1",
    "clientName": "apple-profile",
    "deviceName": "XXXX",
    "deviceID": "FU24P",
    "deviceModel": "Apple iPhone14,3"
}

Update: if I use the NextDNS app on the Mac, then it works fine. So just the profile doesn't work as expected. Both, the iPhone and the Mac mini, have the latest updates installed.

- NextDNs
- 6 mths ago
- Reported - view
Can you both try again? We might have identified/fixed the issue.
- Andre85
  
  6 mths ago
  
  Reported - view
  seems to be working again. Thanks for the fix.
- Daniel.13
  
  6 mths ago
  
  Reported - view
  Thank you, it’s working on my side, too.
- MODGAMEGB
- 6 mths ago
- Reported - view
Tôi Muốn Tạo 1 DNS Chặn Thu Hồi Chứng Chỉ Apple,Admin Có Thể Hướng Dẫn Tôi Không Ạ
- BigDargon
  
  6 mths ago
  
  Reported - view
  Bạn xem hướng dẫn ở Phần 4: Cấu hình mẫu tại đây https://github.com/bigdargon/hostsVN/wiki/NextDNS
  
  Sau đó lên tìm tên miền thu hồi chứng chỉ rồi thêm vào Denylist nhé!
- carlos.3
- 6 mths ago
- Reported - view
Thanks to all.. I fixed my issue yesterday, setting up IPv6 as end points.

Content aside

6 mths agoLast active
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This device is using NextDNS with no profile

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