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False positives reports?

When someone reports a false positive, is their a method performed to verify that it really is a false positive and not just someone trying to whitelist some malware/adware/etc ?

1 reply

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    • If in doubt, ask someone to help!
    • Terry_Webbs
    • 3 yrs ago
    • Reported - view

    There's no foolproof way to know for sure whether a file is actually a false positive. All we can do is gather evidence — what other antivirus programs say, whether the file is from a trustworthy source, and exactly what type of malware the file is flagged as — before making our best guess!

    I genuinely just use my best guess based on  judgement and experience when I am presented with such !

Content aside

  • 3 yrs agoLast active
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